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FAQs


I received a notice of violation, now what?

A Notice of Violation is NOT a citation. It is a notice of violation with instructions on how to correct the violation within the specified timeframe. The City’s aim is to seek voluntary compliance and will work with you to resolve the issue. The phone number of the officer who issued the Notice of Violation is located at the bottom of the notice and should be contacted with any questions.

How do I report a basketball hoop located on a city street or sidewalk?

Please call Code Enforcement at (925) 673-7300 or report the problem via the City’s website.

How do I report loud music, loud party, radio, etc?

Please call the Clayton Police Department non-emergency number at (925) 673-7308.

How do I report garbage, debris, overgrown vegetation on private property?

Please call Code Enforcement at (925) 673-7300 or report the problem via the City’s website.

How do I report inoperable vehicles?

On private property, please call Code Enforcement at (925) 673-7300 or report the problem via the City’s website. On the street, please call the Clayton Police Department non-emergency number at (925) 673-7308.

Where should my garbage and recycling carts be stored?

Garbage and recycling containers must be stored out of public view. The carts can be placed curbside no earlier than 12:00 p.m. the day preceding collection and shall be removed no later than 10:00 p.m. the day of collection.

Where can I store my RV and boats on my property?

Inoperable vehicles, recreational vehicles, campers, water crafts, box trailers, tractors, chippers, dirt bikes, and quads cannot be stored in public view for more than 120 consecutive hours.

Certain areas of a lot may be used for vehicle storage provided that the items are substantially concealed from view behind by a legally constructed, six-foot solid fence. Additionally vehicles may be stored inside of a garage or permissible backyard shed.

My neighbor’s dog keeps barking, who do I call?

Please call Contra Costa County Animal Control at (925) 335-8300.

How do I file a complaint?

Please call Code Enforcement at (925) 673-7300 or report the problem via the City’s website.