For non-emergency questions, please call 1-844-729-8410 | Open Daily 8 AM - 5 PM
UPDATE: November 20, 2020
Contra Costa County is now in the purple tier, which is the most restrictive tier for Covid-19 pandemic. For the safety of the public and staff, City Hall Building will be closed until further notice. City Hall functions and services will remain available.
Please continue to call the 925-673-7300 number for general inquiries and leave your name, number, email (if possible), and message. Staff will get back to you as soon as possible. Should a meeting be needed, please leave your name, email, availability, and message so that staff can coordinate a zoom meeting. Should a zoom meeting not be possible and an in-person meeting is the only option, please leave your name, number, email, availability, and message so that staff can coordinate an in-person meeting with all safety protocols being implemented, which include but not limited to face covering, social distance of at least 6 feet, outdoors or a well ventilated location, and any other safety protocol needed.
For the safety of all involved, we are encouraging and requesting that any and all meetings be done through zoom. Thank you for your understanding during this unusual time we are all going through and please remain safe.
UPDATE: July 16, 2020
City offices are open. A mask is required to enter the building and we are practicing social distancing.
UPDATE: May 18, 2020 – Updated Shelter in Place Order
THE COUNTY ALLOWS CURBSIDE RETAIL – On May 19 at 6 a.m., retail stores in Contra Costa County may offer curbside sales or other outdoor pickups of orders as long as they abide by certain safety measures to prevent the spread of COVID-19.
Stores may not display merchandise for sale on tables or otherwise outside the stores. Customers may not enter the store or interior of any indoor shopping mall. Stores must also employ reasonable measures to require customers to comply with social distancing requirements at the pickup areas, including marking locations at six-foot intervals for customers to stand while waiting in line.
Contra Costa will also allow businesses that manufacture retail goods and provide warehousing or logistical support to retail stores to operate, but they must limit the number of staff in enclosed areas so that personnel can comply with social distancing requirements.
May 15, 2020 – Vehicle-Based Gatherings
Outdoor gatherings during which participants stay in their vehicles are now permitted in Contra Costa County if organizers follow instructions in a new health order.
The new order, which takes effect May 19, provides new options for religious organizations that have been unable to hold services since COVID-19 began spreading in the county, and for schools planning graduation ceremonies.
May 7, 2020 – Expanding COVID-19 Testing to ALL in the County
Contra Costa County will now offer testing to any resident regardless of insurance, ability to pay or whether they have symptoms or not.
Residents can make an appointment to visit one of eight sites throughout the county. The county is operating five drive-through testing sites while the state provides walk-up testing locations at three additional locations. Testing is available by appointment only. Call 1-844-421-0804 from 8 a.m. to 3:30 p.m. daily for an appointment at any Contra Costa site.
All CCHS-run sites offer drive-through testing by appointment only. These sites are located in Antioch, Concord, Martinez, Pittsburg, San Pablo and San Ramon. Patients must visit these sites in their vehicles, as testing is done in the car.
Three new state-run sites also opened on Wednesday in Brentwood, Pinole and Walnut Creek, accepting walk-in patients by appointment only.
Appointments can be made by calling 1-844-421-0804. For appointments at county-run sites, a screener will take the information necessary to begin the process. Callers will then get a call back from a health professional during which an appointment will be scheduled.
Visit coronavirus.cchealth.org/testing for details about community testing, including site locations.
April 29, 2020 – Shelter at Home Order Through May 31
The new Order will begin May 4 to May 31, 2020, unless amended. This updated Order continues to restrict most activity to essential functions and needs. But because of progress we have collectively achieved in slowing the spread of the disease and limiting hospitalizations, the Order allows certain additional essential businesses and activities to resume, allows certain low-risk outdoor businesses to begin operating again, and authorizes certain additional outdoor activities to take place even though they are not essential. The new Order also introduces a framework to guide the Health Officer’s decisions about further easing of restrictions, focusing on progress achieved addressing COVID-19 and ensuring that there are adequate health care resources available.
Some of the major changes include:
- Allowing all construction as long as they abide by best practice social distancing safety protocols. There will be protocols for three types of construction situations: small projects, large projects, and specifics for Public Works.
- Allow most or all outdoor businesses and recreation activities. Outdoor activities like landscaping. Outdoor recreational activities that don’t require shared equipment and can easily apply social distancing like golf and tennis.
- Guidelines around childcare for groups 6-12.
- Guidelines for youth (18 and under) activities for groups 6-12
Click below to reach the following documents:
- Full Health Order
- Executive Summary
- Bay Area Health Officers’ Indicators for Assessing Progress on Containment
- Appendix A: Social Distancing Protocol form (updated April 29, 2020)
- Appendix B-1: Small Construction Project Safety Protocol
- Appendix B-2: Large Construction Project Safety Protocol
- Frequently Asked Questions
April 22, 2020 – Temporary Extension to 24/7 Parking Permit Program on Regency Dr. & Rialto Dr.
The City is temporarily extending the Parking Permit Program on Regency Dr. and Rialto Dr. (from Sat./Sun.) to every day 24/7 until the Shelter-In-Place order is lifted. City crews are on site today placing temporary signage.
The City will work with your neighborhood through this new and temporary transition. Since the County Public Health Officer declared a Shelter-In-Place order on March 16, 2020, there has been an increase in vehicle traffic to Regency and Rialto Drives during the weekdays. Residents have complained that this increase in vehicle traffic has led to negative impacts on quality of life, as well as health and safety issues. Residents have stated that large numbers of people (+100 per day) are frequenting this area to access Mt. Diablo State Park, putting the community’s health and safety at risk. The complaints include large numbers of people not practicing social distancing and frequent littering.
While the Shelter-In-Place order allows people to exercise outdoors, they are strongly encouraged to do so in their own neighborhoods and cities to prevent the spread of the virus and to flatten the curve. The order prohibits unnecessary travel and allows law enforcement to cite accordingly.
Feel free to contact us with any questions or concerns as the City will work with you through this new and temporary transition. We sincerely appreciate your patience and understanding.
Please call our non-emergency line at 925-673-7350
April 17, 2020 – Mandatory Face Coverings
The Health Order for citizens of the public and workers to wear face coverings. Effective April 22, members of the public must mask when they:
- – work at an essential business
- – are inside an essential business, such as a grocery store
- – visit a healthcare provider or facility
- – wait in line for or ride public transportation
When outdoors, everyone must carry masks/face coverings and use them whenever they come near 6 ft. of others outside their own households. The Order doesn’t require children 12 and younger to wear masks. Children 2 years old or younger must not wear them because of the risk of suffocation. Face coverings can be anything made of cloth, fabric or other permeable material that covers the nose and mouth and the lower part of the face. Medical-grade masks are not required.
April 11, 2020 – Shelter In Place & Mt. Diablo Beacon
Though this month is a time of significant religious activity for many people, the City of Clayton kindly reminds the public that residents should observe their faiths at home while the health officer’s stay-at-home order remains in place. Suspending in-person gatherings does not mean suspending worship as many continue to observe together, through livestreaming.
Starting, Sunday April 12, the Mt. Diablo Beacon will be lit after sunset in response to the pandemic until the crisis is over. The Beacon will be lit every Sunday after sunset and shine brightly until sunrise the next day to honor those on the frontlines and pay respect to those that have passed on. For more info, click HERE.
April 8, 2020 – Mask Up Clayton!
Thank you for those complying with the Shelter-At-Homer order and maintaining proper social distancing of 6 ft. Essential staff at the City of Clayton continue to work to keep the community safe and moving forward, but were in need of cloth masks.
Thank you to Clayton resident – Melissa Rodgers, and an anonymous resident from Pittsburg, who answered the service call and hand-crafted several masks for our Police officers, Maintenance crews, and essential staff. We implore everyone to join city staff in wearing masks through this critical time.
April 2, 2020 – County Digital Dashboard
Contra Costa County created a digital dashboard to report the latest impacts for COVID-19. Data is manually compiled from CalREDIE and hospitalization data is collected via phone survey. For more information click on the URL below:
MARCH 31, 2020 – Stay-At-Home #2
Contra Costa County, in collaboration with five neighboring counties (Alameda, Marin, Santa Clara, San Francisco, and San Mateo), has extended the Shelter-in-Place order until at least May 3, 2020.
- Bay Area Health Order to Stay-at-Home Through May 3
- Executive Summary of Superseding Order Changes
- Frequently Asked Questions (Updated)
- Appendix A: Social Distancing Protocol
March 16, 2020 – Stay-At-Home #1
Contra Costa County with Health Officers from the Bay Area announced a Public Health Order earlier this week (3/16) that requires residents to stay home to limit the spread. This order is in effect until April 7, 2020 (which may be extended).
COVID-19 Non-Emergency Call Center
Contra Costa County has opened a call center to answer questions about the Shelter-In-Place order that went into effect today. For now, the center will be open from 8:00 AM – 5:00 PM. Additional hours will be added as we better understand the public’s need.
More details about COVID-19 here.
More details about prevention.